About us
We are RugShop-Online
Rugshop-online.com is founded by Michiel Kroon and his enthousiastic team in the Netherlands and is a subsidiary of vloerkledenwinkel.nl the largest rug/carpet shop specialist in the Netherlands with not only a large webshop but also two brick and mortar stores.
"With rugshop-online.com I want to bring our interior design expertise which we have gained in the past 20 years, to all of Europe. We are looking forward to serve European customers, make them happy by helping them making to make the right choice" Michiel Kroon said when starting this website.
We are here to help you
We understand buying a carpet online from abroad requires trust. Rugshop-online provides you this trust.Our rugshop team is like a family, many of us are, friends and close acquaintances, which creates a good atmosphere in the team. From customer service, sales, financial to the marketing team. We all do our part to advise you in the purchase of the perfect carpet for your interior and if an occasional problem might occur, we guarantee we will find a solution to solve your problem, just like we do for our local customers. More than 97% of our customers in the Netherlands recommends us to friends and family.
Our brick and mortar stores
Since May 2017, we have switched to a beautiful new store in Hilversum, the Netherlands. The big advantage of this showroom is the large warehouse where we can store and ship products from throughout Europe.Whenever you are in the area feel free to visit us even if it is just for a delicious free cup of coffee. We have more than a hundred rugs in the showroom, including brands: Brink & Campman, Louis de Poortere, Calvin Klein, Ted Baker and our own Home Collection. In addition to hundreds of brands, there are also various interior corners. You can find our store here.
The interior of our physical shop in Hilversum, the Netherlands.
When you are here in the Netherlands, combine your visit with some sightseeing in the beautiful area around our store. In the immediate surroundings of our shop are large lakes, multiple forests, exclusive shopping areas and much more.
As from autumn 2020 we will also have a brick and mortar store in Gent, Belgium.
If you have any question, compliment, complaint or just if you want to chat with us and talk about carpets, do not hesistate to contact us. We love to hear from all our international customers.
We also encourage you to read our FAQ pages (to be linked when available) where we explain our processes about returns, guarantee and much more.
We look forward to seeing you in one of our stores either online or offline!
Sincerely,
Team Rugshop-online